At JDCOLFASHION, we try hard to get you the correct items, every time. If you need to return a product for any reason, we want to make that as fast and easy as possible. Here are the policies related to returns that may help you understand and navigate the process.

The vast majority of products available at JDCOLFASHIONare returnable, provided they are returned with all original packaging, and Tags in new and unused condition.

To initiate a return,a Return Authorization Number must be requested within 15 days of receipt of the product and must be received back to JDCOLFASHION within 15 days of receiving the product. When shipping the return, this return authorization # must be clearly labeled on the package. Items returned without a return authorization # are not eligible for refund or exchange.

 

Canceling Your Order

If you ordered incorrectly or decide you do not want to proceed with an order you already placed through JDCOLFASHION, you must call 201-754-4420 or email support@jdcolfashion.com as soon as possible. Our team will try our best to help.

Please remember, JDCOLFASHION makes every effort to provide industry-leading processing times on all orders. If your order has already been entered into our order fulfillment system, placed for shipment, is already on the delivery truck, is in transit for delivery, or has already been delivered, we cannot cancel or modify your order. If we are unable to stop your order from being processed and you would still like to return your purchase, standard return shipping costs and restocking fees will apply. (15% Restocking Fee)

 

Restocking Fees

All products require a 15% restocking fee. These items qualify for a refund or exchange, less the restocking fee and any applicable return shipping costs, when returned with all original packaging, paperwork and tags in new and unused condition.